Learn More About MetroEHS
Your questions, answered. If you don’t see what you’re looking for below, give us a call — our team is here to help.
MetroEHS accepts a number of private insurances including, but not limited to: Blue Cross Blue Shield, Blue Care Network, and Priority Health. MetroEHS now gladly accepts Care Credit. We do not accept any marketplace insurance plans.
We also have the ability to service Medicaid clients on a limited basis. MetroEHS also participates with the following Community Mental Health Organizations: Detroit/Wayne, Washtenaw, Macomb, Monroe, Oakland and Livingston Counties.
If you have a question about your particular insurance, please call our main office at 313-278-4601.
We offer ABA Therapy, Speech Therapy, Occupational Therapy, Physical Therapy, Feeding/Swallowing Therapy, and Mental Health Services at all of our clinics. These are one-on-one, individualized therapies offered in-clinic or through a Teletherapy platform. To get started please call our main office at 313-278-4601.
We are currently accepting new clients at all clinics for Speech, Occupational, Physical, and Feeding Therapy. Please contact our main office at 313-278-4601 for our ABA Therapy availability or to schedule an evaluation.
We understand a new diagnosis can be stressful. We are here to help. We can walk you through the process on how to get started and have many resources available. Call our main office at 313-278-4601 and we can direct you to the appropriate department or clinical specialist.
In addition to providing Teletherapy, MetroEHS has multiple locations stretching across South-Eastern Michigan. Call our main office at 313-278-4601 or visit our locations page to find your neighborhood clinic.
Yes. Pay your bill online by clicking here!
Many MetroEHS services are covered by insurance but not all. Please call our Administrative Office at 313-278-4601 to verify insurance coverage.
Medical records can be requested via email, phone, fax, or mail to the main office. You can request specific items or their entire record. It will be returned via email, fax, or mail – per your request. If you do request an email record, the email will first be confirmed per HIPAA regulations.
Please email the billing department at billing@metroehs.com or call the office at 313-278-4601 and choose Option 2 for the billing department.
We are not directly contracted with Medicaid, but we are able to treat Medicaid patients by working with their county's Community Mental Health Department for authorization of services.
Yes, you can pay with your HSA Card, and we also accept Care Credit.
Yes. Please call 313-278-4601 and choose Option 2 to speak with someone from the billing department.
An EOB is a statement from your health insurance plan describing what costs it will cover for medical care or products you've received. The EOB is generated when your provider submits a claim for the services you received.
The link to the patient portal is accessible at the top and bottom of our webpages, listed as “Pay My Bill”.
The patient portal is where you will go to make convenient payments for your treatment. You can monitor your account through this portal and verify that your payments are posted.
You have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.
Under the law, health care providers need to give patients who do not have health care coverage an estimate of their bill for health care items and services before those items or services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit The Center for Medicare and Medicaid Services website, email the Federal Patient-Provider Dispute Resolution, or call 1- 800-985-3059.
It’s easy to submit a referral to MetroEHS. When you provide a patient’s name and contact information, we will follow up and begin paperwork to start treatment. Simply complete the form above or call our Headquarters at 313-278-4601 to learn more about MetroEHS services or fax patient information to 313-347-1652.
MetroEHS provides free screenings at daycares and homeschool coops. Find more details about the free screening events MetroEHS provides, here.
MetroEHS therapists are some of the best in the state of Michigan. We’d love to visit your event or office to present on the time tested and successful processes we employ. Contact us here to learn more.
MetroEHS has a growing list of excellent medical providers who not only treat children with special needs, but who offer the best care for children in general. If you would like to be on our list of recommended doctors, contact us here.
MetroEHS would love to provide marketing materials for your clients at any time. Complete the form above or reach out at 313-278-4601 to learn more.
MetroEHS Pediatric Therapy prides itself on being the launching ground for some of the best therapists in the country. Many have successful careers working for MetroEHS today! MetroEHS clinics can be on your shortlist of recommended sites where your students can earn observation hours, participate in internships, and enjoy fellowships alongside our current employees.
We do offer clinical fellowships. In fact, we LOVE our CFs! Placement is limited, however. Our advice is to apply early. MetroEHS assigns each clinical fellow a mentor to supervise. You will have the opportunity to observe several experienced speech therapists in action giving you broad experience and plenty of opportunities to learn how to best serve the pediatric population. Learn more about the Clinical Fellowship year at MetroEHS, here.
Yes! MetroEHS works with several universities for fieldwork placements and observations.
Yes! MI-LEND is a consortium of 7 universities in Michigan. Their long-term program requires 300 hours (about 2 weeks) of clinical, community, and didactic training. They are excited to partner with Metro for their students to do observation hours across disciplines. Please contact us to arrange observations of different disciplines. Click here to learn more about the LEND program.
MetroEHS Pediatric Therapy believes strongly that compassionate, collaborative care is the best care for our clients. For this reason, we provide ABA (Applied Behavior Analysis), Speech Therapy, Occupational Therapy, Physical Therapy, Mental Health Therapy, Feeding Therapy- both picky eating and Intensive Feeding Therapy, Pelvic Floor Therapy, Interoceptive Therapy, and much more.
MetroEHS provides unlimited Continuing Education benefits for full time therapists. We encourage all our employees to be life-long learners staying on the cutting edge of their individual crafts.
MetroEHS absolutely offers career paths for entry level clinicians! In fact, many of our Therapy Managers and Directors got their start with MetroEHS! Since our owner is also a therapist, she intentionally created an environment where all therapists have room to grow and advance in the company.
MetroEHS provides supervision of unpaid shadowing opportunities which is required for all undergraduate students seeking to apply for Physical or Occupational Therapy graduate programs. Please reach out through the contact form found here: (contact site link) Be sure to include in the information form which MetroEHS site you prefer, the number of hours you are looking for, and a preferred date range for your observation. MetroEHS currently have a clinical affiliation with the following schools:
- Baker College
- Barry University in Florida
- Concordia University
- Eastern Michigan University
- Grand Valley State University
- Indiana University- South Bend
- Indiana State University
- Mott Community College
- McMaster University (Canada)
- Saginaw Valley State University
- San Jose State University
- St. Augustine
- St. Katherine's OTA
- St. Katherine's OTD
- U of M Flint OTD
- U of M Flint OT
- University Illinois Chicago
- University of Louisiana Monroe
- University of Toledo
- Wayne State University
- Western Michigan
- Washington University St. Louis
MetroEHS offers opportunities for your final rotations after all your graduate coursework is complete. We are open to becoming an affiliate with new programs. We currently are affiliated with GVSU, Seton Hill University, University of Michigan – Flint, and the University of Toledo.
For an ABA Practicum student to begin earning paid unrestricted hours, they must first complete a minimum of 800 documented restricted hours and pass a competency assessment with a score greater than 90%. Up to 15 unrestricted hours will be paid per week, and they are compensated at their normal hourly pay rate.
MetroEHS has multiple supervisors readily available. Earning practicum hours with MetroEHS grants you the opportunity to work alongside, learn from, and observe several different supervisors. However, while we have several qualified supervisors, space is limited and competitive. Apply now!
Yes, hours earned at MetroEHS clinics qualifies toward PA, as well as CNA required practicum hours.
If you are employed as a Behavior Technician with MetroEHS and are entering a Speech Therapy, Occupational Therapy, or Physical Therapy Program, you may be eligible for our tuition assistance program. Check with HR for details.
MetroEHS follows the guidance provided by the Centers for Disease Control and Prevention (CDC) and the Michigan Department of Health & Human Services.
We also adhere to all MIOSHA policies in our facilities & policies. Employees are required to comply with the health and wellness procedures and precautions related to the prevention and spreading of illnesses, as set forth by local, state and government health agencies.
All employees and clients are required to conduct a self-health screening prior to the beginning of each session.
If your child is showing signs or symptoms of illness, please call and reschedule your appointment. It’s important to remain at home when sick and not return to therapy until fever-free (without fever-reducing medication) for at least 24 hours prior to your scheduled appointment.
When illness occurs in your household resulting in the cancellation of an in-person appointment, MetroEHS is happy to reschedule or offer you a virtual appointment via Telehealth.
MetroEHS employees routinely clean all frequently touched surfaces in our centers, such as workstations, countertops, tables, toys, and doorknobs, using appropriate cleaning agents.
Facility “deep cleanings” are continuously scheduled in addition to regular commercial cleaning procedures, and daily cleaning checklists.
Our facilities have Safety Care Trainers on staff at each center and we take the utmost precautions to always protect the kiddos and staff members.
Each of our therapists, technicians and team members are required to have certifications in first aid and CPR so they are equipped to handle most health-related situations.
Additionally, our providers receive de-escalation training to address behavior management issues.
Our one-to-one therapy approach ensures that a dedicated team member is always with each child to give them full attention and facilitate safe treatment in our large sensory gyms and treatment rooms.
Our lobby doors are locked at all times, which not only ensures security from outsiders but also protects our children who may at times elope or wander.
We practice monthly fire drills and bring in local first responders to assess our procedures to ensure the protection of any person entering our facilities.
Most insurances cover Teletherapy, including many BCBS plans. Community Mental Health is not currently covering Teletherapy in the Metro Detroit counties, but this could change in the future.
Any age! If a child is young or active, the therapy session will be geared towards “parent training”. The therapist will provide materials and coach the parents to implement the goals and provide feedback.
No! Our Teletherapy website offers a variety of picture cards and we always incorporate games to keep clients engaged. Kids also love having the attention of their parent and the person on the other side of the screen. It’s all about them!
You will need internet connection, a computer or tablet with a camera, microphone, and speakers. Headsets are not required.
Your therapist will send you an email and you will make a free account. When it is time for your session, you will receive another email with a link to the session, you will put in your password, and you will be connected with your live therapist.
Due to state licensing requirements, we are only able to provide therapy to residents of Michigan.
